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Confidence.
That is exactly what Steve Robinson, a small town boy from southeast
Oklahoma, possesses.
Steve Robinson was raised in Bokchito, Okla., where he
worked at his father’s grocery store and developed a strong sense of
responsibility and business knowledge. During high school, Robinson showed
Limousin cattle and served as president of the Bokchito (now called Rock
Creek) FFA chapter. In 1981-82, he served as the Oklahoma FFA’s southeast
district vice president. He is a 1986 graduate of Southeastern Oklahoma
State University.
“The biggest thing I got out of the FFA was confidence,”
said Robinson.
Today, Robinson lives in Columbia, Maryland, where he is
CEO of The Cleaning Authority, a multi-million dollar corporation. Robinson
bought the company in 1989 when it was a small house cleaning business,
local to Howard County, MD. He steadily increased the business from 400
houses to 800 houses in less than 10 months. Today, he has turned that small
company into a huge corporation that services 31,000 households across 37
states. He employs 2,500 people.
Robinson has taken advantage of a growing opportunity.
One of the most dramatic shifts in the American economy over the past few
decades has been the growing number of working women. Last year, nearly 10%
of all U.S. households paid a professional service to clean their home.
Within the next few years, the U.S. Department of Commerce expects 80% of
2-income households to use an outside housecleaning service.
Robinson has achieved success in the cleaning industry
through innovative and creative managing practices and a high interest in
technology. The Cleaning Authority invests over a million dollars in the
informational technology industry on an annual basis to develop technology
that increases the productivity and efficiency of business.
Robison
knows that his success depends directly on the success of his employees and
franchise owners. “Any deal I make, I try to make it a win-win situation for
everyone,” said Robinson. “You will succeed if you can make the person on
the other side of the table succeed.”
He knows that his business has become a success through
the hard work of himself and others; however, he believes he could still be
happy without any of the success. Robinson said he knows people who make
$250 dollar a week, and they are the happiest people in the world. “At the
end of the day, all of the money doesn’t make a difference,” said Robinson.
Steve is happily married and he and his wife are busy raising three
daughters.
Robinson has not forgotten the support he received as a
young FFA member. He has generously contributed $15,000 to the Mission That
Matters campaign to help the Oklahoma FFA Foundation in the effort to hire a
full-time executive director.
From the grocery store in Bokchito to a corporation
headquartered in Maryland, the theme to Robinson’s success has been hard
work and a strong desire to succeed. He learned many of these values
watching his father deal with the customers and vendors in Bokchito. He took
advantage of his on-the-job training and created his own success.
“Being your own boss, you’re either going to succeed or
you’re going to fail,” said Robinson. “Failure is not in my vocabulary.” |